Refund Policy

Last Modified: April 14th 2025

We promise that your experience with our services is carried out in the best way possible. We understand things do not always go as planned.

If you find that there is a problem with your order once it arrives, please inform us immediately (within 14 business days of delivery) by calling customer service or contacting us through one of our social networks.

ALL SALES ARE FINAL. Reyes signs does not offer refunds or credit for any order (including, but not limited to, Product Orders, Design Service orders and Logo Service Orders) unless Reyes signs cancels such order with their sole discretion. You must notify Reyes signs within (24 hours) after the date of collection or delivery of any defect discovered in the requested product. After such notification, if we verify that we made a mistake in our reasonable discretion, we will reprint or rework your order. To receive the replacement, you may be required to return one hundred percent (100%) of the product received within fifteen (15) days (at your own cost) from
the time the item was collected and or delivered.

If we perform the delivery service through a courier or other third parties and your product suffers any damage, Reyes sign is responsible for ensuring that your product is presented in optimal conditions, therefore, to fix the damage to your product with the third party.

Our return policy does not cover any problems that
occur after successfully receiving your product or service, including installation
or additional modifications.